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Elaine Ambrose

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You are here: Home / Archives for #business

#business

Stepping and Schlepping Off the Plane

November 6, 2017 By Elaine Ambrose

Super Hero Ripping Clothes
Typical garment and attitude of airline travelers.

After observing humanity during a 14-hour journey from Sag Harbor, New York to Boise, Idaho, I’m convinced the standard travel attire for passengers includes ripped clothes, disheveled hair, and a grumpy attitude. They resemble comic book rogues who tear their clothes in fits of pending rage. I felt positively radiant in my coordinated knit ensemble, complete with a patient smile. As I cued in line for the privilege to sit in a child-sized space for four hours, I reminisced about a forgotten time when traveling was a luxurious pleasure.

Years ago, when I was fancy and corporate, I often visited an exclusive dress shop in downtown Boise. The proprietor, a thin and elegant woman named Dorothy, was hanging onto age 50 with clenched but manicured fingernails. She exuded all things classy and could have posed for a 1950s cigarette ad. Her arched eyebrow raised even higher whenever I entered. She liked me but mourned my conservative fashion sense and untoned body. I was on the D-List of Preferred Clients.

Once I needed a business outfit for a conference out of state. She welcomed me with bangled arms and air kisses and proceeded to collect various outfits to hang in a dressing room.

“This one is perfect,” she gushed as she held up a white sweater with white pants. “You’ll look fabulous as you step off the plane.”

“I’ll look like an albino ox,” I replied. “And what’s the fuss about stepping off the plane? Most of the passengers are wearing flannel pajama pants and stained sweatshirts as they stumble to baggage claim. I could be roller skating in a potato sack on fire with live rats dancing on my head and no one would notice.”

Dorothy sighed. “Where has all the glamour gone?” She replaced the white ensemble and added a serious navy-blue dress with a red collar.

“At least add a splash of color,” she begged.

woman in airport.jpg

I liked the dress and purchased it for the trip. After the plane landed, I entered the terminal and paused for a brief moment to pose as Dorothy would prefer. A young mother pushing a stroller the size of a recliner crashed into my legs, snagging my pantyhose. She mumbled an apology while throwing fish crackers to her crying toddler and ambled down the corridor in a mass of harried, hurried people.

I limped down to the taxis and reflected on the time when travelers wore their best clothes. Typical attire included men in suits with ties and women in dresses and hats, some with gloves. Children and pets were rare and properly packaged. Passengers who stepped off the plane indicated they had, indeed, arrived.

I don’t work for a corporation anymore, so when traveling I opt for a more casual, practical outfit such as black leggings and a black and white tunic. At my age it really doesn’t matter because women over 50 are invisible to the huddled masses yearning to simultaneously read their cell phones and walk while ignoring the repetitive message from Big Sister, “Do Not Leave Your Luggage Unattended!”

Yesterday I️ had two hours before my connecting flight so stopped at the wine bar in the airport and ordered a Cabernet. A sophisticated older woman also sat at the bar. She wore a red cashmere suit with white pearls and her hair was full enough to hide small treasures. Her exquisite fingers curved around the wine glass as she smiled and offered a silent toast. I️ returned her gesture, thankful to no longer be invisible. After finishing her drink, she gathered her designer bags and sashayed from view as I heard distant music from Nat King Cole singing, “Unforgettable.” I imagined her name was Dorothy.

 

 

Filed Under: blog Tagged With: #business, #middle age, #travel, #women, attire, clothes, shabby

In Defense of Grocery Store Cashiers

May 19, 2015 By Elaine Ambrose

 

grocery cashier

I chat with cashiers, visit with bank tellers, and linger at the Farmer’s Market to talk with the friendly folks who barter their goods for my cash. For me, the exchange of serious business is better with real human interaction.

Growing up in a small town, I knew every checker and cashier at the local businesses. We would greet each other as long-time friends, discuss the pending potato crops, shake our heads and mutter about the civic elections, wonder about Widow Gibb’s bursitis, and compliment babies, hair-dos, and outfits. We knew each other’s families, the good and the bad, and liked each other anyway.

Then I moved to the city. The stores were bigger, the lines were longer, and no one cared that my baby was the cutest one ever to sit in a grocery cart. I still attempted to visit, but with mixed results. In big business, time is money, so there was limited conversation as customers moved through the lines. The bananas were fresher, the selection of meats was more abundant, but the experience was sterile.

Several years ago, my neighborhood grocery store installed two rows of self-service check-out registers. This technology eliminated the need to wait in line and was convenient for customers buying a few items. I fumbled several times to find the bar code, scan the item, and place it in the appropriate bag before somehow causing the machine to break and stop working. A dutiful employee would saunter over, insert her magic code, and the machine would work again. There was no verbal communication.

Yesterday I returned to the store and discovered all the self-service registers had been removed. I talked with the cashier as she rang up my groceries and explained the situation. She said there were several reasons for the return to cashiers.

“We added three jobs for cashiers,” she said. “And the store reduced theft. The cameras revealed that too many people were taking items they didn’t pay for and slipping them into the bags. Also, our customers missed talking with cashiers.”

We chatted as she rang up my groceries and a delightful young woman with special needs placed the bags into my cart. The checker noted my selection of chicken, fresh mozzarella, green peppers, onions, and garlic.

“Looks like you’re making a special meal,” she said.

I explained I was creating my favorite chicken parmesan dinner for some guests. She nodded with approval, handed me the receipt, and said to have a nice day. The automated machines never cared about the groceries I bought or the meals I would prepare. I exchanged smiles with the cashier and bag girl, and in less than a minute we all felt better.

I’ll return to that store to purchase most of my groceries. I have friends there.

 

 

 

Filed Under: blog Tagged With: #business, #technology, groceries, small town

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